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Tape Redirector Upgrade

Posted: Tue Aug 04, 2020 9:36 am
by maxxe74
Hi,

how can I check the latest version of Tape Redirector and compare to the one installed on my Server?
Also, how can I simply upgrade my installation without "affecting" any parameter? I am currently using "Tape Redirector V8"

Thanks for your support,
Max

Re: Tape Redirector Upgrade

Posted: Tue Aug 04, 2020 9:52 am
by yaroslav (staff)
Greetings, if you have just requested and downloaded it recently, that is the latest version.

Re: Tape Redirector Upgrade

Posted: Tue Aug 04, 2020 10:04 am
by maxxe74
Dear Yaroslav,

in effect I am using tape Redirector since a year now on my server and I have just installed the SW Management Console on my PC and I am trying to connect to the server but I get the following message:

"Console (v8.0.0.0 build 13586) and Service (v8.0.0 build 12767) build versions do not match. This can cause issues. PLease use the same build versions of console and service!"

I was thinking to update the software on my server but how can I safely update/upgrade it?

Thanks,
Max

Re: Tape Redirector Upgrade

Posted: Tue Aug 04, 2020 10:38 am
by yaroslav (staff)
Hi,

No worries. That means that you are running an old version of StarWind Service on the other server. Here is how to update StarWind VSAN https://knowledgebase.starwindsoftware. ... d-version/.

Let me know if there is anything else I can assist you with.