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Free version of "StarWind Tape Redirector" and "Device Type is not licensed"

Posted: Tue Jan 23, 2018 11:50 am
by massoo
Hi,

I am on the path of evaluating the "StarWind Tape Redirector" and registered for the download. In the subsequent email, I got the license file as "StarWind_Tape_Redirector_Free_License_Key.swk" file through registered email.

I downloaded the StarWind Tape Redirector (which is now part of a free version of StarWind Virtual SAN) from the link http://starwindsoftware.com/tmplink/starwind-v8.exe and installed both FULL version and "VTL & Cloud redirector". I applied the provided license.

When I try to a VTL as:
StarWind MMC >> Add Device (advanced) >> Select Tape Device >> Select the Virtual Tape item >> Next >> Error >> "Device Type is not licensed, you are using free License. Contact Support"

I am wondering if "StarWind Tape Redirector" is free to use or not?

...
Prashant

Re: Free version of "StarWind Tape Redirector" and "Device Type is not licensed"

Posted: Tue Jan 23, 2018 12:30 pm
by Boris (staff)
Prashant,

You are trying to use Virtual Tape Library (VTL), which is not Tape Redirector. Please contact Sales for the key with VTL enabled.

Re: Free version of "StarWind Tape Redirector" and "Device Type is not licensed"

Posted: Tue Jan 23, 2018 12:53 pm
by massoo
How do I install the "StarWind Tape Redirector" and use it?

Re: Free version of "StarWind Tape Redirector" and "Device Type is not licensed"

Posted: Tue Jan 23, 2018 4:02 pm
by Boris (staff)
Check this link on how to use Tape Redirector hhttps://www.starwindsoftware.com/technical_pape ... rector.pdf

Re: Free version of "StarWind Tape Redirector" and "Device Type is not licensed"

Posted: Wed Jan 24, 2018 10:45 am
by massoo
Thanks. I am able to configure the TL, Server and present to remote VEEAM B & R Suite, write into tape backup sets from VEEAM B & R suite.

Re: Free version of "StarWind Tape Redirector" and "Device Type is not licensed"

Posted: Wed Jan 24, 2018 11:23 am
by Boris (staff)
massoo,

Is your issue with licensing resolved now?