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Tape Redirector with HP MSL2024 Multiple Drives.

Posted: Thu Dec 24, 2015 6:28 am
by david.buchanan
Hi,

I'm testing the Starwinds tape redirector software with our HP MSL2024 tape library which has two LTO 5 drives.

When I configure the Starwinds software I can only get the library and one drive to work. How do I configure it so that both tape drives appear?

Thanks,
David

Re: Tape Redirector with HP MSL2024 Multiple Drives.

Posted: Mon Dec 28, 2015 7:45 pm
by Vladislav (Staff)
Hello David,

Did you install HP drivers?

Download link: http://goo.gl/5V5sNp

Re: Tape Redirector with HP MSL2024 Multiple Drives.

Posted: Tue Jan 05, 2016 5:12 am
by david.buchanan
Hi Vladislav,

Sorry for the slow reply, New Years and all :)

Yes, I have installed the HP drivers. Perhaps I'm configuring it wrong. If there a specific guide for configuring a Tape Library with multiple drives with the redirector?

Thanks,
David

Re: Tape Redirector with HP MSL2024 Multiple Drives.

Posted: Fri Jan 08, 2016 2:07 am
by david.buchanan
Hi,

Any update on this?

Thanks,
David

Re: Tape Redirector with HP MSL2024 Multiple Drives.

Posted: Mon Jan 11, 2016 12:14 pm
by Vladislav (Staff)
Hello David,

Please note that according to HP instruction each of the tape drives uses one channel and the cable recommended for use with the Library maps each of the four channels from the HBA to one channel on the drive end.

Could you please make sure that your SAS cables are connected properly?

Here is the guidance on how to install and configure StarWind Tape Redirector for ARCserve backup: https://www.starwindsoftware.com/techni ... e_2011.pdf