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Tape drive reject Tape after a while working

Posted: Mon Jan 28, 2013 11:06 pm
by Widdersupport
Using Backup Exec 2010R3 OS Server 2003SP2 in a Hyper-V VM running on Server 2012 and have the Tape Drive installed.
The redirector is working:
The Backup start writing and after a few minutes this error message appear

Storage device "HP 0001" reported an error on a request to: writing data to media.
error: Incorrect function.
V-79-57344-34030 - On the storage device is an invalid command was sent.
I have made the Registry settings for Max transfer=

Any Idea`s or have seen that before?

Re: Tape drive reject Tape after a while working

Posted: Tue Jan 29, 2013 12:42 am
by anton (staff)
Start with sending us StarWind log from a failed operation. Should put more light on the issue.

Re: Tape drive reject Tape after a while working

Posted: Tue Jan 29, 2013 8:33 pm
by Widdersupport
Here the log

thx Robert

Re: Tape drive reject Tape after a while working

Posted: Fri Feb 01, 2013 11:29 am
by Anatoly (staff)
i`m sorry, but we do not see the logs attached to your message, I will ask you to send the logs to support@starwindsoftware.com.

Thank you

Re: Tape drive reject Tape after a while working

Posted: Sun Feb 03, 2013 11:05 am
by Widdersupport
The logs have been send per mail..
Please keep me informed about the status

Regards Robert

Re: Tape drive reject Tape after a while working

Posted: Mon Feb 04, 2013 10:16 am
by Anatoly (staff)
OK, I think we found out where the problem is. I want to let you know that currently we are testing the new build/version of Tape Redirector and we will upload it to our website. Please let me know if you are interested in participation in beta testing of Tape Redirector.

Re: Tape drive reject Tape after a while working

Posted: Wed Feb 06, 2013 2:22 pm
by Anatoly (staff)
Guys, I`m glad to update you with good news! The updated tape redirector was uploaded to the website, here is the download link:
http://starwindsoftware.com/tmplink/Sta ... 130131.exe

It is beta, but its pretty stable. I`ll ask people who is interested in installing it PM me and I will send you the license key for it.
Thank you