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Cannot view tape drive on guest VM - please help
Posted: Tue Oct 23, 2012 10:15 am
by craigm
I have installed the starwind tape redirector software on the host server 2012 and I cant view it in Backup exec or the devioce manager on the vm?
Re: Cannot view tape drive on guest VM - please help
Posted: Tue Oct 23, 2012 10:59 am
by Anatoly (staff)
Hello and welcome on board sir!
May I ask you to clarify what build are you using? I will also ask you to clarify whole the scenario (i.e. what is trying to connect to target, waht app will use it, etc.).
Thank you
Re: Cannot view tape drive on guest VM - please help
Posted: Tue Oct 23, 2012 11:16 am
by craigm
Hi
I am running Server 2012 Standard build 9200. I have installed a SAS card with an HP LTO5 device
I am running Windows Server 2008 R2 on the VM as Backup exec is not supported on Server 2012 yet.
What other info would you like?
Thanks
Craig
Re: Cannot view tape drive on guest VM - please help
Posted: Wed Oct 24, 2012 10:00 am
by Anatoly (staff)
Have you installed the Tape drivers on all the OSes that are/will use it?
Can you see the tape listed in the device manager on both machines?
Re: Cannot view tape drive on guest VM - please help
Posted: Wed Oct 24, 2012 3:31 pm
by craigm
Yes I have but all I see in device manager is unknown device and I tried updating the driver but it does not work...
Re: Cannot view tape drive on guest VM - please help
Posted: Thu Oct 25, 2012 12:59 pm
by craigm
I really just need someone to explain how to add the tape drive to tape redirector and then view it in the Hyper V?
Re: Cannot view tape drive on guest VM - please help
Posted: Thu Oct 25, 2012 2:53 pm
by anton (staff)
Inside your VM you need to install exactly the same set of software you use to access your tape drive physically (backup app + tape related drivers and opt. software).
You install tape redirector service on a machine with PHYSICAL access to your tape loader/drive. GUI location is irrelevant. Then you export your tape and connect to it
with iSCSI initator from your backup VM. So now please clarify @ what step you're really failing? Thanks!
craigm wrote:I really just need someone to explain how to add the tape drive to tape redirector and then view it in the Hyper V?
Re: Cannot view tape drive on guest VM - please help
Posted: Tue Apr 23, 2013 11:18 pm
by Gforce007
Hi,
I have the same problem.
I have a windows server 2012 (physical) connected to a IBM TS3310 (3576) with LTO4 and LTO5 drives and also has Microsoft data protection manager installed on it.
I installed Hyper-V and built a VM with a fresh install of Server 2008 R2 SP1.
Tape redirector can see the library and tape drive, but the VM can only see the library in device manager.
Any thoughts?
Thanks
--------------------------------UPDATE------------------------------------------
I've sorted it out.
I had to add a drive aswell as a library in the devices.
Thanks
Re: Cannot view tape drive on guest VM - please help
Posted: Wed Apr 24, 2013 12:30 pm
by Max (staff)
Thank's for the update,
Glad to hear it's working fine now.