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Tape Redirector doesn't find my tape drive
Posted: Mon Sep 10, 2012 12:40 pm
by blende64
Hello,
I've just installed Tape Redirector on Hyper-V Server 2008 R2. My HP LTO-4 tape drive is the only device connected to a Adaptec 29320lpe HBA. It is shown in Device Manager and can be accessed with HP Library and Tape Tools but Tape Redirector doesn't find it. Any suggestions?
Regards, Tobias
Re: Tape Redirector doesn't find my tape drive
Posted: Mon Sep 10, 2012 12:53 pm
by Anatoly (staff)
Would you please provide us with the screenshot that shows that the drive is not listed in the wizard?
Re: Tape Redirector doesn't find my tape drive
Posted: Mon Sep 10, 2012 1:25 pm
by blende64
screenshot from Starwind Management Console and screenshot from HP Library and Tape Tools
Re: Tape Redirector doesn't find my tape drive
Posted: Tue Sep 11, 2012 8:07 am
by Anatoly (staff)
Thank you.
Mostly issues like this are happening because tape is resered by some another process (application) like DPM for example. Would you please doublecheck that?
Re: Tape Redirector doesn't find my tape drive
Posted: Mon Dec 10, 2012 12:10 pm
by blende64
There were no other processes. Even with a completely new/blank installation on a different Server, it was not possible to get it runnig. The drive was never recognized. Now I migrated from Hyper-V to 2008 R2 and every thing is fine. Without any trouble. Thanks.
Re: Tape Redirector doesn't find my tape drive
Posted: Mon Dec 10, 2012 3:04 pm
by anton (staff)
Is there any chance you can issue us with a both logs? From a working and non-working installations? Thank you!
blende64 wrote:There were no other processes. Even with a completely new/blank installation on a different Server, it was not possible to get it runnig. The drive was never recognized. Now I migrated from Hyper-V to 2008 R2 and every thing is fine. Without any trouble. Thanks.