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Cannot connect IBM3575 TapeLibrary
Posted: Wed May 07, 2008 10:22 am
by hklauman
I created the \\.\Changer0 and can show the Medium Changer at client. But it cannot initialized at window's Device Manager.
Windows cannot initialize the device driver for this hardware. (Code 37)
Click Troubleshoot to start the troubleshooter for this device.
And the tape device not present. Please advices.
Brgds,
Re: Cannot connect IBM3575 TapeLibrary
Posted: Wed May 07, 2008 10:28 am
by anton (staff)
Use \\.\Tape%d instead of \\.\Changer%d.
hklauman wrote:I created the \\.\Changer0 and can show the Medium Changer at client. But it cannot initialized at window's Device Manager.
Windows cannot initialize the device driver for this hardware. (Code 37)
Click Troubleshoot to start the troubleshooter for this device.
And the tape device not present. Please advices.
Brgds,
Posted: Wed May 07, 2008 12:32 pm
by hklauman
Hi Anton,
Thanks for your reply. It seems cannot detect the tape drive (IBM UTL3580-TD SCSI Sequential Device) that is in a tape library. At primary server, they are working fine.
5/7 21:01:23.191 a0c Srv: Found SPTI device '\\.\O:': ' HL-DT-ST CD-ROM GCR-8483B 1.05'
5/7 21:01:23.222 a0c Srv: Found SPTI device '\\.\PhysicalDrive0': ' Maxtor 7Y250M0 YAR51HW0'
5/7 21:01:23.222 a0c Srv: Found SPTI device '\\.\PhysicalDrive1': 'HPT DISK 0_0 4.00'
5/7 21:01:23.222 a0c Srv: Found SPTI device '\\.\PhysicalDrive2': 'HPT DISK 0_1 4.00'
5/7 21:01:23.222 a0c Srv: Found SPTI device '\\.\PhysicalDrive3': 'HPT DISK 0_2 4.00'
5/7 21:01:23.222 a0c Srv: Found SPTI device '\\.\PhysicalDrive4': 'HPT DISK 0_3 4.00'
5/7 21:01:23.222 a0c Srv: Found SPTI device '\\.\Changer0': 'IBM 3573-TL 0.80'
5/7 21:02:21.581 a0c SPTI: '\\.\Tape0': Unsupported parameter ignored: 'clustered' = 'no'.
5/7 21:02:21.581 a0c SPTI: '\\.\Tape0': Cannot open the device: The process cannot access the file because it is being used by another process. (code: 32).
5/7 21:02:21.581 a0c Tgt: : *ERROR* cannot open the device '\\.\Tape0'.
5/7 21:02:21.581 a0c Srv: * Device test failed for '\\.\Tape0'.
5/7 21:02:21.581 a0c conf: Device test failed for '\\.\Tape0'.
Please advice.
Brgds,
Man Lau
Posted: Wed May 07, 2008 4:57 pm
by anton (staff)
OK, getting closer, at least we know for sure device symbolic link does exist
Error 32 is "sharing violation". You have some other running process claimed tape drive. And we cannot re-open the tape for our exclusive use. That's the point
Find this process and we're done!