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mga
Posts: 17
Joined: Mon Dec 02, 2019 1:44 pm

Mon Mar 09, 2020 11:48 am

Hello Michael,

According to the license terms as I use the free edition I couldn't open cases as far as I know.

Kind regards,
mga
Michael (staff)
Staff
Posts: 317
Joined: Thu Jul 21, 2016 10:16 am

Sat Mar 14, 2020 4:09 am

If you check the forum, you will find that sometimes we are doing exclusions and opening the tickets, so just try :wink:
mga
Posts: 17
Joined: Mon Dec 02, 2019 1:44 pm

Tue Mar 24, 2020 5:43 pm

Hello Michael,

Thank you very much for your help!
Unfortunately I cannot work on this at the because of the current global situation. Therefore I had to pause this topic. Fortunately we have a working workaround temporarily.
I will do what you suggested immediately when the situation normalized here.

Thank you for your patient!

Kind regards,
mga
Michael (staff)
Staff
Posts: 317
Joined: Thu Jul 21, 2016 10:16 am

Tue Mar 24, 2020 9:48 pm

Hello mga,
No problem at all. We are working as usual and open for you!
Stay safe! Stay at home ;)
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