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StarWindService.exe: memory leaks

StarWind VTL / VTL Appliance / Storage Gateway for Backblaze

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StarWindService.exe: memory leaks

Postby cforest » Mon Sep 09, 2019 4:56 pm

Hi there,

Have you ever observed memory leaks for StarWindService.exe? In our environment, this process grabs Private Bytes quite fast, so the whole memory is consumed within a day, and the machine becomes unresponsive. It worked like a charm since January, but in the last month we began to observe such issues despite the fact that our environment didn't change.

I would like to provide the logs, but I am not quite sure how to do this, since you have a limit in 256 kB for attachments, and my archive with logs is approx 8 MB.

Thank you.

P.S. Here is the archive with the logs and screenshots: https://gofile.io/?c=1aYXwA

P.P.S. You have really strange issues with logging to the forum, and clearing the cache doesn't always help. Not critical for me, though.
cforest
 
Posts: 13
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Re: StarWindService.exe: memory leaks

Postby cforest » Wed Sep 11, 2019 9:16 am

Hi there,

Any ideas?

Thank you.
cforest
 
Posts: 13
Joined: Fri Dec 14, 2018 10:48 am

Re: StarWindService.exe: memory leaks

Postby Serhi » Wed Sep 11, 2019 9:41 am

I see that your StarWind VSAN is outdated. You can update StarWind to the latest version and try again.
You can download the latest StarWind VSAN build at the link below:
https://www.starwindsoftware.com/release-notes-build
Serhi
 
Posts: 20
Joined: Mon Mar 25, 2019 4:01 pm

Re: StarWindService.exe: memory leaks

Postby cforest » Fri Sep 13, 2019 2:56 pm

Hi there,

It seems to have helped. I will keep an eye on it and let you know if anything like that occurs again (hopefully not)

Thank you!
Last edited by cforest on Mon Sep 16, 2019 10:17 am, edited 1 time in total.
cforest
 
Posts: 13
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Re: StarWindService.exe: memory leaks

Postby Serhi » Mon Sep 16, 2019 7:05 am

You are welcome )
Serhi
 
Posts: 20
Joined: Mon Mar 25, 2019 4:01 pm

Re: StarWindService.exe: memory leaks

Postby Oleg(staff) » Mon Sep 16, 2019 7:17 am

Thank you for confirming. Please let us know if you will see anything wrong.
Oleg(staff)
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