Starwind Service Crash

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Moderators: anton (staff), art (staff), Max (staff), Anatoly (staff)

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k1_
Posts: 8
Joined: Mon Feb 25, 2013 10:31 am

Wed Jan 29, 2014 7:11 pm

I'm using the latest beta.

When checking my test cluster after a couple Days I can see that the Starwind service has stopped on one of the Machines in the cluster.

My guess is that the service stopped during a scheduled backup operation (using DPM 2012 R2).

I'll try to send the logfile, it was to big to attach.

/Kalle
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anton (staff)
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Thu Jan 30, 2014 11:03 am

Please zip both StarWind logs and crash dumps and put somewhere (dropbox?) for download.

...or we can provide you with a upload-capable ftp account.

Thank you!
Regards,
Anton Kolomyeytsev

Chief Technology Officer & Chief Architect, StarWind Software

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Anatoly (staff)
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Joined: Tue Mar 01, 2011 8:28 am
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Thu Jan 30, 2014 1:41 pm

Before we will dive deeper into the logs, could you please describe how you configured everything?
Also, can you see some records in the Windows logs that could indicate the reason of the issue?
Best regards,
Anatoly Vilchinsky
Global Engineering and Support Manager
www.starwind.com
av@starwind.com
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