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V2v converter crashes
Posted: Mon Jun 01, 2026 12:49 pm
by gregor1000
Hi,
I'm using version 9.0.1.757.
During conversion vm from esx the process suddenly stops/crashes.
in log I see
55c4 Facility ???INFO: VMConverter::ESXIConverter::Connection::<lambda_....................>::operator (): Timeout ESX connection. Performing updates.
Re: V2v converter crashes
Posted: Mon Jun 01, 2026 12:56 pm
by yaroslav (staff)
Welcome to StarWind Forum.
Does the software crash, or does conversion stop alone?
Also, does conversion stop at the beginning, or does it stop somewhere in the middle?
Re: V2v converter crashes
Posted: Mon Jun 01, 2026 1:18 pm
by gregor1000
Hi,
there are some vms where the conversion stops in the middle of the process.
I run it a few times and noticed that it stopped after some time.
Some machines were migrated successfully but there are a lot where we are having the issue.
Re: V2v converter crashes
Posted: Mon Jun 01, 2026 2:09 pm
by yaroslav (staff)
The issue relates to ESXi locking the connection because the conversion is taking a while. It does not relate to the V2V converter but represents a response of ESXi to idle connections.
Review ESXi logs and set a higher timeout. Check this out
https://techdocs.broadcom.com/us/en/vmw ... lient.html or
https://techdocs.broadcom.com/us/en/vmw ... lient.html.
Re: V2v converter crashes
Posted: Mon Jul 13, 2026 7:51 am
by parcelbaseball
While some machines were successfully transferred, we are still experiencing problems with several of them.
Re: V2v converter crashes
Posted: Mon Jul 13, 2026 8:07 am
by yaroslav (staff)
Please tell me more.