P2V::getBuffer: ReadFile - 21 Device not ready

[SystemDago]

Dear StarWind Forum,

I hope you guys can help me. I am trying to P2V convert a Windows Server 2016 Maschine of a customer and always get the following error as soon as it trys to convert the c:\ drive

I am trying to convert to HyperV but I also tried to convert local and this also doesn't work. I am out of ideas.

???WARNING: P2V::getBuffer: ReadFile - 21. Das Gerät ist nicht bereit. (Translates to Device is not ready)
11/13 20:04:26.651 a510 Facility ???ERROR: CPPConverting::ConvertImage: Read 3
11/14 8:13:56.484 a510 Facility ???ERROR: CPPConverting::ConvertDisks: ConvertImage - 2
11/14 8:13:56.576 a510 Facility ???ERROR: CPPConverting::Convert: FAILED

or

11/14 13:59:42.300 5510 Facility ???WARNING: P2V::getBuffer: ReadFile - 2. Das System kann die angegebene Datei nicht finden.
11/14 13:59:42.300 5510 Facility ???ERROR: CPPConverting::ConvertImage: Read 3
11/14 14:00:31.612 5510 Facility ???ERROR: CPPConverting::ConvertDisks: ConvertImage - 2
11/14 14:00:31.624 5510 Facility ???ERROR: CPPConverting::Convert: FAILED

Converting the Non-System Drive is not problem but as soon as i am trying to convert the system drive it gives me this errors.


thanks for your help in advance

[yaroslav (staff)]

Welcome to the StarWind forum.
Please check if there is any encryption or corruption on the file system.

[SystemDago]

thanks for the fast reply yarosalv.

I just checked if there is any encryption on the system and as far as i can tell its not. I am doing a chkdsk /f /r at the moment to see if there is any corruption on the file system and will let you know about the results.

Edit:
This is a screenshot of the program it self and the error.

Screenshot 2024-11-14 152627.png (181.82 KiB) Viewed 2979 times

[SystemDago]

Unfortunatly checkdisk didn't help even knowing it repaired something. Any other ideas?

[yaroslav (staff)]

Could you please share the entire log?