Problem with Azure connection

[ps-kreussler]

Hi there,

I have a problem with the StarWind V2V Converter.

I get no access to our Azure account.

I click on "Get Subscriptions" but nothing happens.
If I change any of the IDs or secret there is a error message shown, but with everything entered correctly, just nothing happens..

See the attached screenshot.

StarWind-V2V-Converter-Azure-Problem_2023-03-08.png (22.07 KiB) Viewed 6760 times

I set up everything yesterday and it did not work, I wait for today, but still nothing happens.

Could you please assist?


Kind regards from Germany,

Patrick

[yaroslav (staff)]

Please make sure to set up the Azure account as described here https://www.starwindsoftware.com/v2v-he ... Azure.html.

[ps-kreussler]

Hi yaroslav,

It is.

I want to convert an Azure virtual machine to on-prem VMware vSphere 7.

The resource group is there, the virtual machines are there.
Subscription pay-as-you-go is there.

Shouldn't there be at least an error message what's missing or wrong?

[yaroslav (staff)]

Normally it outputs the error if there is anything wrong.
Can you please reach out to the support? Please use this thread and 881327 as your references.

[Crown2019]

Normally it outputs the error if there is anything wrong.
Can you please reach out to the support? Please use this thread and 881327 as your references.

hello
I am also having the same issue, no errors, really strange.

[yaroslav (staff)]

Please try it on a different machine.

[ps-kreussler]

I think it is a problem with the manual and connection.

The problem is still here on my site, but a solution is in the works from an StarWinds support staff.

[yaroslav (staff)]

The strange thing is that old credentials (they were always working for me, to be honest) were working on Windows 11 PC to convert a local VM to Azure.

[yaroslav (staff)]

Found it. The issue relates to subscriptions. Make sure you are using Pay-As-You-Go (i.e., something that is not Free).
In other words, this seems to be something on Azure side.

[mk1355]

Any update on this? I am facing the same issue.

Thanks,

[yaroslav (staff)]

Microsoft changed something in the way Azure subscription is read. We are trying to come up with a workaround.

[doriold]

Any update on this?
I am getting no response from the "Get Subscriptions" as well
I went through the setup process for the application, and have the IDs and secret correct.

This is my first time trying StarWind. I'm using version 9.0.1.268

[yaroslav (staff)]

The issue is on Azure's side, not the StarWind V2V converter.
1. Go to subscriptions.

1

1.png (23.2 KiB) Viewed 6090 times

2. Create a new subscription, storage account, and resource group.

2

2.png (32.13 KiB) Viewed 6090 times

3. Press Add role assignment.

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3.png (25.97 KiB) Viewed 6090 times

4. Type Reader.

4

4.png (46.69 KiB) Viewed 6090 times

5. Add V2V as the member.

5.png (33.18 KiB) Viewed 6090 times

[doriold]

"Add V2V as member"

Do you mean add the account I am using in Azure as a member of Readers for the subscription?
That didn't work.

I logged out and back in to Azure from the machine I am using.
I am an owner of the subscription.
And I am a member of a group that has been assigned Reader role - inherited

And just to be sure, I added myself explicitly to the subscription with role of Reader.

[yaroslav (staff)]

Can you try restart the converter and run the conversion again?