14009, The server refused connection

VM image converter (VMDK, VHD, VHDX, IMG, RAW, QCOW and QCOW2), P2V migrator

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KingChug
Posts: 2
Joined: Fri Apr 08, 2022 1:58 pm

Fri Apr 08, 2022 2:30 pm

First time user of the software and I am getting this message when trying to convert a VM on ESXi 5.0 into HyperV

ESXVmdk::ParseFile: m_VixDiskLib_Open is fail - 14009, The server refused connection

I presume this is the ESXi host dropping the connection? The servers are on the same subnet, so not traversing any firewalls. I have disabled the FW on the host

Any ideas?
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yaroslav (staff)
Staff
Posts: 2361
Joined: Mon Nov 18, 2019 11:11 am

Fri Apr 08, 2022 4:28 pm

Can I get the full log, please?
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KingChug
Posts: 2
Joined: Fri Apr 08, 2022 1:58 pm

Mon Apr 11, 2022 7:28 am

Hi, see below. I have sanitized the log with different variables (IPs changed, username and server names changed). All other data is lifted straight from the log

The log file name: 'logs\V2V_Log-20220408-144742.log' (PID 18996)
4/8 14:47:42.642 5968 Facility ???INFO: CV2V_ConverterApp::InitInstance: SetDllDirectory: C:\Program Files\StarWind Software\StarWind V2V Converter\lib
4/8 14:47:42.642 5968 Facility ???INFO: CV2V_ConverterApp::InitInstance: File Version: 9.0.1.268
4/8 14:47:42.659 5968 Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_ENGLISH
4/8 14:47:42.659 5968 Facility ???INFO: CV2V_ConverterApp::InitInstance: Set current language English
4/8 14:47:42.659 5968 Facility ???INFO: CPS_V2V_Converter::CPS_V2V_Converter: Version MajorVersion 10, MinorVersion 0, BuildNumber 19044
4/8 14:47:42.659 5968 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\WINDOWS\system32\wbem\wmiutils.dll - 40b20000
4/8 14:47:42.659 5968 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\WINDOWS\system32\wbem\wmiutils.dll - 40b20000
4/8 14:47:47.017 5968 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eESXConnection
4/8 14:48:12.356 5968 Facility ???INFO: WrapperESXI::connect: m_url - https://1.1.1.1/sdk
4/8 14:48:12.457 5968 Facility ???INFO: WrapperESXI::connect: fullName - Administrator, key - 529635fe-0acd-1ac3-5f96-6ea9de475aed
4/8 14:48:12.458 5968 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eInputVM
4/8 14:48:12.775 5968 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 5.0.0
4/8 14:48:15.542 5968 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocationTo
4/8 14:48:19.219 5968 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eHYPERVConnectionTo
4/8 14:48:37.586 5968 Facility ???INFO: WrapperHyperV::connect: Host - \\1.1.1.2\root\virtualization\v2
4/8 14:48:42.474 5968 Facility ???INFO: WrapperHyperV::connect: user: contoso\UserA
4/8 14:48:42.648 5968 Facility ???INFO: WrapperHyperV::connectToCIMV2: user: contoso\UserA
4/8 14:48:42.682 5968 Facility ???INFO: WrapperHyperV::init_version: HyperV version: 10.0.17763
4/8 14:48:42.691 5968 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVMSettingsHyperV
4/8 14:48:44.418 5968 Facility ???INFO: WrapperHyperV::connectToCIMV2: user: contoso\UserA
4/8 14:48:52.473 5968 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eConverting
4/8 14:48:52.487 1b0 Facility ???INFO: CPPConverting::Convert: InConvertType: 6, OutConvertType: 8
4/8 14:48:52.990 1b0 Facility ???INFO: WrapperHyperV::modify_cpu_and_memory: MaxCPU - 16
4/8 14:48:53.040 1b0 Facility ???INFO: WrapperHyperV::getMaxMemory: MaxRAM - 126346
4/8 14:48:53.274 1b0 Facility ???INFO: VMConverter::HyperVConverter::CreateVM: add_ethernet_connection is 1
4/8 14:48:53.274 1b0 Facility ???INFO: CPPConverting::ConverterHyperV: Create VM 4F69CBAF-922E-4604-8175-F3BC68D22CFC
4/8 14:48:53.323 1b0 Facility ???INFO: CPPConverting::ConvertImage: pathInput: [HostA_local2] ServerA/ServerA.vmdk, pathOutput: D:\Hyper-V\ServerA\ServerA\Virtual Hard Disks\ServerA.vhd
4/8 14:48:53.691 1b0 Facility ???INFO: ESXVmdk::ParseFile: sFilename - [HostA_local2] ServerA/ServerA.vmdk
4/8 14:48:53.691 1b0 Facility ???INFO: ESXVmdk::ParseFile: m_cvmxSpec - moref=59
4/8 14:48:53.707 1b0 Facility ???INFO: ESXVmdk::ParseFile: sslThumbprint - AB:24:F2:2J:E7:5C:9E:1C:52:27:13:BE:56:24:83:EB:8B:80:67:94
4/8 14:48:54.884 1b0 Facility ???ERROR: ESXVmdk::ParseFile: m_VixDiskLib_Open is fail - 14009, The server refused connection
4/8 14:48:54.884 1b0 Facility ???ERROR: ESXIDisk::CreateInputImage: ParseFile is fail
4/8 14:48:54.884 1b0 Facility ???INFO: CPPConverting::ConvertImage: CreateInputImage: 1
4/8 14:48:54.893 1b0 Facility ???INFO: WrapperESXI::connect: m_url - https://1.1.1.1/sdk
4/8 14:48:54.986 1b0 Facility ???INFO: WrapperESXI::connect: fullName - Administrator, key - 52cc234b-10f0-fc53-26e8-130dfef1147a
4/8 14:48:54.986 1b0 Facility ???ERROR: CPPConverting::Convert: FAILED
4/8 14:50:01.062 5968 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocation
4/8 14:50:02.629 5968 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eESXConnection
4/8 14:50:07.069 5968 Facility ???INFO: WrapperESXI::connect: m_url - https://1.1.1.1/sdk
4/8 14:50:07.154 5968 Facility ???INFO: WrapperESXI::connect: fullName - Administrator, key - 5257a6be-8056-a7b4-ff49-0deee2a440b1
4/8 14:50:07.154 5968 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eInputVM
4/8 14:50:07.371 5968 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 5.0.0
4/8 14:50:12.232 5968 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocationTo
4/8 14:50:33.726 5968 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eHYPERVConnectionTo
4/8 14:50:35.189 5968 Facility ???INFO: WrapperHyperV::connect: Host - \\1.1.1.2\root\virtualization\v2
4/8 14:50:35.303 5968 Facility ???INFO: WrapperHyperV::connect: user: contoso\UserA
4/8 14:50:35.371 5968 Facility ???INFO: WrapperHyperV::connectToCIMV2: user: contoso\UserA
4/8 14:50:35.393 5968 Facility ???INFO: WrapperHyperV::init_version: HyperV version: 10.0.17763
4/8 14:50:35.404 5968 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVMSettingsHyperV
4/8 14:50:36.967 5968 Facility ???INFO: WrapperHyperV::connectToCIMV2: user: contoso\UserA
4/8 14:50:44.052 5968 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eConverting
4/8 14:50:44.053 4944 Facility ???INFO: CPPConverting::Convert: InConvertType: 6, OutConvertType: 8
4/8 14:50:44.503 4944 Facility ???INFO: WrapperHyperV::modify_cpu_and_memory: MaxCPU - 16
4/8 14:50:44.563 4944 Facility ???INFO: WrapperHyperV::getMaxMemory: MaxRAM - 126346
4/8 14:50:44.837 4944 Facility ???INFO: VMConverter::HyperVConverter::CreateVM: add_ethernet_connection is 1
4/8 14:50:44.837 4944 Facility ???INFO: CPPConverting::ConverterHyperV: Create VM AEB72223-E6BE-43D0-A86F-17F9CB4F4D90
4/8 14:50:44.870 4944 Facility ???INFO: CPPConverting::ConvertImage: pathInput: [HostA_local2] ServerA/ServerA.vmdk, pathOutput: C:\Temp\ServerA\Virtual Hard Disks\ServerA.vhd
4/8 14:50:44.870 4944 Facility ???INFO: ESXVmdk::ParseFile: sFilename - [HostA_local2] ServerA/ServerA.vmdk
4/8 14:50:44.870 4944 Facility ???INFO: ESXVmdk::ParseFile: m_cvmxSpec - moref=59
4/8 14:50:44.887 4944 Facility ???INFO: ESXVmdk::ParseFile: sslThumbprint - AB:24:F2:2J:E7:5C:9E:1C:52:27:13:BE:56:24:83:EB:8B:80:67:94
4/8 14:50:45.554 4944 Facility ???ERROR: ESXVmdk::ParseFile: m_VixDiskLib_Open is fail - 14009, The server refused connection
4/8 14:50:45.554 4944 Facility ???ERROR: ESXIDisk::CreateInputImage: ParseFile is fail
4/8 14:50:45.554 4944 Facility ???INFO: CPPConverting::ConvertImage: CreateInputImage: 1
4/8 14:50:45.569 4944 Facility ???INFO: WrapperESXI::connect: m_url - https://1.1.1.1/sdk
4/8 14:50:45.654 4944 Facility ???INFO: WrapperESXI::connect: fullName - Administrator, key - 52593136-a797-8f64-33fc-eea829f3f10e
4/8 14:50:45.654 4944 Facility ???ERROR: CPPConverting::Convert: FAILED
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yaroslav (staff)
Staff
Posts: 2361
Joined: Mon Nov 18, 2019 11:11 am

Mon Apr 11, 2022 10:41 am

I guess there is something wrong with the IP address. Please try copying the VMDK to the destination server and converting it there as a local file. Also, we stopped testing ESXi 5.0 with the newer versions of V2V some time ago.
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