Server refused Connection 8/17/21

[SanchezA]

I need a bit of help here. I tested this software on a Server 2019 Standard workstation; now I went to a new server 2019 Data Center. I converted one file incorrectly from VMware to HyperV and had to start it over again. Now every conversion attempts ends with Server Refused Connection. I have copied the logs from the last attempt. On my test server the conversions went smoothly, the current (production)server is actually the same model and hardware of the original test server. I need to start migrating over VMwares to Hyper V so any help will be greatly appreciated.

The log file name: 'logs\V2V_Log-20210817-150722.log' (PID 3504)
8/17 15:07:22.410 27c0 Facility ???INFO: CV2V_ConverterApp::InitInstance: SetDllDirectory: C:\Program Files\StarWind Software\StarWind V2V Converter\lib
8/17 15:07:22.410 27c0 Facility ???INFO: CV2V_ConverterApp::InitInstance: File Version: 9.0.1.243
8/17 15:07:22.425 27c0 Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_ENGLISH
8/17 15:07:22.425 27c0 Facility ???INFO: CV2V_ConverterApp::InitInstance: Set current language English
8/17 15:07:22.425 27c0 Facility ???INFO: CPS_V2V_Converter::CPS_V2V_Converter: Version MajorVersion 10, MinorVersion 0, BuildNumber 17763
8/17 15:07:22.456 27c0 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - e2750000
8/17 15:07:22.456 27c0 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - e2750000
8/17 15:07:38.722 27c0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eESXConnection
8/17 15:08:34.706 27c0 Facility ???INFO: WrapperESXI::connect: m_url - https://10.10.7.26/sdk
8/17 15:08:34.878 27c0 Facility ???INFO: WrapperESXI::connect: fullName - Administrator vsphere.local, key - 523f0f15-2859-952e-b2dc-5d1f0203df7a
8/17 15:08:34.878 27c0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eInputVM
8/17 15:08:35.722 27c0 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 6.7.0
8/17 15:08:35.722 27c0 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 6.7.0
8/17 15:08:35.722 27c0 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 6.7.0
8/17 15:08:35.722 27c0 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 6.7.0
8/17 15:08:45.863 27c0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocationTo
8/17 15:09:19.628 27c0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eHYPERVConnectionTo
8/17 15:09:21.066 27c0 Facility ???INFO: WrapperHyperV::connect: Host - \\localhost\root\virtualization\v2
8/17 15:09:21.503 27c0 Facility ???INFO: WrapperHyperV::init_version: HyperV version: 10.0.17763
8/17 15:09:21.503 27c0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVMSettingsHyperV
8/17 15:10:34.753 27c0 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eConverting
8/17 15:10:34.769 a6c Facility ???INFO: CPPConverting::Convert: InConvertType: 6, OutConvertType: 8
8/17 15:11:00.160 a6c Facility ???INFO: WrapperHyperV::modify_cpu_and_memory: MaxCPU - 16
8/17 15:11:00.191 a6c Facility ???INFO: WrapperHyperV::getMaxMemory: MaxRAM - 383508
8/17 15:11:00.378 a6c Facility ???INFO: CPPConverting::ConverterHyperV: Create VM 38A8511A-8C3F-4F6B-93A3-4F89AAC4616C
8/17 15:11:00.394 a6c Facility ???INFO: CPPConverting::ConvertImage: pathInput: [MARVIN-Virtual-SAN-Datastore-ee1cffe8-bfd1-4770-b1d6-d0937a037cbf] 134bd25c-44e5-67bb-0354-246e966e3500/SAINTS.rcdob.org.vmdk, pathOutput: F:\HyperV Disks\Saints\SAINTS.rcdob.org\Virtual Hard Disks\SAINTS.rcdob.org.vhd
8/17 15:11:02.238 a6c Facility ???INFO: ESXVmdk::ParseFile: sFilename - [MARVIN-Virtual-SAN-Datastore-ee1cffe8-bfd1-4770-b1d6-d0937a037cbf] 134bd25c-44e5-67bb-0354-246e966e3500/SAINTS.rcdob.org.vmdk
8/17 15:11:02.238 a6c Facility ???INFO: ESXVmdk::ParseFile: m_cvmxSpec - moref=vm-171
8/17 15:11:02.253 a6c Facility ???INFO: ESXVmdk::ParseFile: sslThumbprint - 8A:3D:B8:26:9A:04:CB:98:C2:1B:F2:A7:0A:EB:22:45:29:1B:84:45
8/17 15:11:18.894 a6c Facility ???INFO: CPPConverting::ConvertImage: CreateInputImage: 0
8/17 15:11:20.472 a6c Facility ???INFO: MicrosoftFile::NewFile: sFilename - \\localhost\F$\HyperV Disks\Saints\SAINTS.rcdob.org\Virtual Hard Disks\SAINTS.rcdob.org.vhd, nMaxSize - 419723264, fileType - 1
8/17 15:11:20.566 a6c Facility ???INFO: CPPConverting::ConvertImage: CreateOutputImage: 0
8/17 15:19:13.172 a6c Facility ???ERROR: VMwareFile::Read: m_VixDiskLib_Read is fail - 14009, The server refused connection
8/17 15:19:13.172 a6c Facility ???ERROR: CPPConverting::ConvertImage: Read 3
8/17 15:19:23.235 a6c Facility ???INFO: WrapperESXI::connect: m_url - https://10.10.7.26/sdk
8/17 15:19:23.281 a6c Facility ???INFO: WrapperESXI::connect: fullName - Administrator vsphere.local, key - 52c4c08b-b2cd-1d63-0596-d5289bf2734e
8/17 15:19:25.266 a6c Facility ???ERROR: CPPConverting::Convert: FAILED

[yaroslav (staff)]

Welcome to StarWind Forum. Please try pinging the management link while converting. Also, please try converting a disk in with Repair Mode activated.
There can be something with permissions are you using a local admin account for this conversion?

[SanchezA]

Thank you for the info, I was using the domain admin account, the workaround I found was that I ran the software from my computer and made the connection to the VMware and converted the files and directed them to my Hyper-V 2019 DataCenter license server. Now a new wrinkle, I converted two older serves 2008r2 which he data is being removed from and they are running fine. The next two conversions were a Server 2012r2 & 2016r2 server. They both initially turn on are hanging at the Windows Logo and the spinning dots/circle. One is now over 2hrs and the other is now at 1hr. I'm not sure why they are not loading past that. Thank you in advance for your time in answering this question.

[yaroslav (staff)]

Those can be due to compatibilities or drivers. Please consider running conversion with Windows Repair Mode on.