here is the conversion log
he log file name: 'logs\V2V_Log-20210402-110328.log' (PID 8876)
4/2 11:03:28.511 4958 Facility ???INFO: CV2V_ConverterApp::InitInstance: SetDllDirectory: C:\Program Files\StarWind Software\StarWind V2V Converter\lib
4/2 11:03:28.511 4958 Facility ???INFO: CV2V_ConverterApp::InitInstance: File Version: 9.0.1.243
4/2 11:03:28.513 4958 Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_ENGLISH
4/2 11:03:28.513 4958 Facility ???INFO: CV2V_ConverterApp::InitInstance: Set current language English
4/2 11:03:28.521 4958 Facility ???INFO: CPS_V2V_Converter::CPS_V2V_Converter: Version MajorVersion 10, MinorVersion 0, BuildNumber 19041
4/2 11:03:28.563 4958 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\WINDOWS\system32\wbem\wmiutils.dll - 3e910000
4/2 11:03:28.563 4958 Facility ???INFO: WrapperHyperV::WrapperHyperV: LoadLibrary C:\WINDOWS\system32\wbem\wmiutils.dll - 3e910000
4/2 11:03:35.424 4958 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eESXConnection
4/2 11:03:47.720 4958 Facility ???INFO: WrapperESXI::connect: m_url -
https://10.10.20.5/sdk
4/2 11:03:47.963 4958 Facility ???INFO: WrapperESXI::connect: fullName - Administrator, key - 88799b50-e976-a6ae-fe6b-c857136d043e
4/2 11:03:47.963 4958 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eInputVM
4/2 11:03:48.226 4958 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 5.1.0
4/2 11:03:59.215 4958 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocationTo
4/2 11:04:00.533 4958 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eESXConnectionTo
4/2 11:04:12.790 4958 Facility ???INFO: WrapperESXI::connect: m_url -
https://10.10.20.31/sdk
4/2 11:04:12.859 4958 Facility ???INFO: WrapperESXI::connect: fullName - Administrator, key - 52419860-77f6-cb70-ec55-d12845a5278a
4/2 11:04:12.859 4958 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVMSettingsESX
4/2 11:04:12.913 4958 Facility ???INFO: VMConverter::ESXIConverter::GetHostListInfo: ESX version: 6.7.0
4/2 11:04:25.053 4958 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eConverting
4/2 11:04:25.068 4484 Facility ???INFO: CPPConverting::Convert: InConvertType: 6, OutConvertType: 6
4/2 11:04:25.200 4484 Facility ???INFO: CheckFileESX::CheckFileExistance: GetBrowser fail - File [DELLDataStore] Citrix Gateway was not found
4/2 11:04:25.686 4484 Facility ???INFO: VMConverter::ESXIConverter::CreateVM: createVM is true, 1
4/2 11:04:25.686 4484 Facility ???INFO: CPPConverting::ConverterESX: Create VM 1
4/2 11:04:25.739 4484 Facility ???INFO: CPPConverting::ConvertImage: pathInput: [local_HD] Citrix Gateway/Citrix Gateway.vmdk, pathOutput: [DELLDataStore] Citrix Gateway/Citrix Gateway.vmdk
4/2 11:04:26.472 4484 Facility ???INFO: ESXVmdk::ParseFile: sFilename - [local_HD] Citrix Gateway/Citrix Gateway.vmdk
4/2 11:04:26.472 4484 Facility ???INFO: ESXVmdk::ParseFile: m_cvmxSpec - moref=5
4/2 11:04:26.488 4484 Facility ???INFO: ESXVmdk::ParseFile: sslThumbprint - AC:2D:EF:52:A4:C7:E4:91:DE:8C:A5:06:A5:C8:2A:11:8A:CD:AE:1A
4/2 11:04:27.291 4484 Facility ???ERROR: ESXVmdk::ParseFile: m_VixDiskLib_Open is fail - 14009, The server refused connection
4/2 11:04:27.291 4484 Facility ???ERROR: ESXIDisk::CreateInputImage: ParseFile is fail
4/2 11:04:27.291 4484 Facility ???INFO: CPPConverting::ConvertImage: CreateInputImage: 1
4/2 11:04:27.291 4484 Facility ???INFO: WrapperESXI::connect: m_url -
https://10.10.20.5/sdk
4/2 11:04:27.379 4484 Facility ???INFO: WrapperESXI::connect: fullName - Administrator, key - b44cd222-ca46-ad0e-dba2-74ffc4b40fcb
4/2 11:04:27.379 4484 Facility ???ERROR: CPPConverting::Convert: FAILED