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32773 Error Create Virtual Machine

Posted: Thu Jan 31, 2019 9:03 pm
by Cavender
Hello,
I'm attempting to convert a physical 2016 server to a Hyper-V VM on a 2012 R2 server with the Hyper-V role. I'm receiving the error:

Error 32773
Error create virtual machine

How can I fix this?

Thank You!

Re: 32773 Error Create Virtual Machine

Posted: Fri Feb 01, 2019 11:12 am
by Oleg(staff)
Could you please send the logs from V2V Converter?

Re: 32773 Error Create Virtual Machine

Posted: Mon Feb 04, 2019 6:25 pm
by o10995126@nwytg.net
I just came across this error as well. I am trying to convert from VMWare ESXi 6.7 to Hyper-V 2012 R2.
The log is below. Please note that I edited the IP and user name.
Can you let me know what's going on?
Thanks.

The log file name: 'C:\Program Files\StarWind Software\StarWind V2V Image Converter\logs\V2V_Log-20190204-113502.log' (PID 14372)
2/4 11:35:02.067 f4c Facility ???INFO: CV2V_ConverterApp::InitInstance: SetDllDirectory: C:\Program Files\StarWind Software\StarWind V2V Image Converter\lib
2/4 11:35:02.070 f4c Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_ENGLISH
2/4 11:35:02.071 f4c Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_RUSSIAN
2/4 11:35:02.071 f4c Facility ???INFO: CV2V_ConverterApp::InitInstance: Set current language English
2/4 11:35:02.071 f4c Facility ???INFO: CPS_V2V_Converter::CPS_V2V_Converter: Version MajorVersion 6, MinorVersion 2, BuildNumber 9200
2/4 11:35:02.075 f4c Facility ???INFO: VMConverter::HyperVConverter::HyperVConverter: LoadLibrary C:\WINDOWS\system32\wbem\wmiutils.dll - acf70000
2/4 11:35:02.076 f4c Facility ???INFO: VMConverter::HyperVConverter::HyperVConverter: LoadLibrary C:\WINDOWS\system32\wbem\wmiutils.dll - acf70000
2/4 11:35:09.309 f4c Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eESXConnection
2/4 11:35:25.969 f4c Facility ???INFO: WrapperESXI::connect: m_url - https://10.xxx.xxx.xxx/sdk
2/4 11:35:26.002 f4c Facility ???INFO: WrapperESXI::connect: fullName - Administrator, key - 526cc574-471e-81f5-773e-1db428c7f5d8
2/4 11:35:26.022 f4c Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eESXInputFile
2/4 11:35:48.691 f4c Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocationTo
2/4 11:35:54.856 f4c Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eHYPERVConnectionTo
2/4 11:36:54.054 f4c Facility ???INFO: WrapperHyperV::connect: user: admin
2/4 11:36:54.081 f4c Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVMSettings
2/4 11:36:54.103 f4c Facility ???INFO: VMConverter::HyperVConverter::GetDatastoreInfo: user: admin
2/4 11:37:09.558 f4c Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eConverting
2/4 11:37:09.566 299c Facility ???INFO: CPPConverting::Convert: InConvertType: 6, OutConvertType: 8
2/4 11:37:09.567 299c Facility ???INFO: CPPConverting::ConverterVM: VM create param: name - TestVM, datastore - E:\, CPU - 8, coresPerSocket - 4, RAM - 8192, IDE - 2, SCSI - 1, firmware - 0
2/4 11:37:09.581 299c Facility ???INFO: WrapperHyperV::getMinMaxCPU: MaxCPU - 16, MinCPU - 1
2/4 11:37:09.589 299c Facility ???INFO: WrapperHyperV::getMinMaxMemory: MaxRAM - 318442, MinRAM - 1024
2/4 11:37:09.680 299c Facility ???ERROR: WrapperHyperV::create_virtual_machine: DefineSystem returnValue.iVal = 4096
2/4 11:37:09.688 299c Facility ???INFO: WrapperHyperV::waitJob:
instance of Msvm_ConcreteJob
{
Cancellable = FALSE;
Caption = "Defining";
CommunicationStatus = NULL;
DeleteOnCompletion = FALSE;
Description = "Defining Virtual Machine";
DetailedStatus = NULL;
ElapsedTime = "00000000000000.040385:000";
ElementName = "Defining";
ErrorCode = 32773;
ErrorDescription = "The operation failed.";
ErrorSummaryDescription = "The operation failed.";
HealthState = 5;
InstallDate = "16010101000000.000000-000";
InstanceID = "813821F5-EF58-4AB1-891F-849580C0DD14";
JobRunTimes = 1;
JobState = 10;
JobStatus = "Job is completed with error";
JobType = 1;
LocalOrUtcTime = 2;
Name = "Defining";
Notify = "";
OperatingStatus = NULL;
OperationalStatus = {17, 6};
OtherRecoveryAction = "";
Owner = "admin";
PercentComplete = 0;
PrimaryStatus = NULL;
Priority = 0;
RecoveryAction = 2;
RunDay = NULL;
RunDayOfWeek = NULL;
RunMonth = NULL;
RunStartInterval = NULL;
ScheduledStartTime = "20190204173709.000000-000";
StartTime = "20190204173709.000000-000";
Status = "Error";
StatusDescriptions = {"Job is completed", "Job is completed with error"};
TimeBeforeRemoval = "00000000000500.000000:000";
TimeOfLastStateChange = "20190204173709.000000-000";
TimeSubmitted = "20190204173709.000000-000";
UntilTime = NULL;
};
2/4 11:37:09.688 299c Facility ???ERROR: VMConverter::HyperVConverter::CreateVM: create_virtual_machine fail - 0xffffffff
2/4 11:37:09.688 299c Facility ???ERROR: CPPConverting::ConverterVM: Create VM ErrorCode: 32773

Re: 32773 Error Create Virtual Machine

Posted: Mon Feb 04, 2019 9:38 pm
by Cavender
Here are the logs:
The log file name: 'C:\Program Files\StarWind Software\StarWind V2V Image Converter\logs\V2V_Log-20190204-141159.log' (PID 5392)
2/4 14:11:59.856 d40 Facility ???INFO: CV2V_ConverterApp::InitInstance: SetDllDirectory: C:\Program Files\StarWind Software\StarWind V2V Image Converter\lib
2/4 14:11:59.871 d40 Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_ENGLISH
2/4 14:11:59.871 d40 Facility ???INFO: CV2V_ConverterApp::InitInstance: Load language IDR_XML_RUSSIAN
2/4 14:11:59.871 d40 Facility ???INFO: CV2V_ConverterApp::InitInstance: Set current language English
2/4 14:11:59.871 d40 Facility ???INFO: CPS_V2V_Converter::CPS_V2V_Converter: Version MajorVersion 6, MinorVersion 2, BuildNumber 9200
2/4 14:11:59.871 d40 Facility ???INFO: VMConverter::HyperVConverter::HyperVConverter: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - 20dd0000
2/4 14:11:59.871 d40 Facility ???INFO: VMConverter::HyperVConverter::HyperVConverter: LoadLibrary C:\Windows\system32\wbem\wmiutils.dll - 20dd0000
2/4 14:12:03.231 d40 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eTypeP2V
2/4 14:12:06.184 d40 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVolumeSelectVM
2/4 14:12:06.200 d40 Facility ???INFO: VolumeInfo::LoadVolumeInfo: Volume \\?\Volume{14d6e450-0d1d-41f7-9d26-a360bc1dff93}\, m_dwSectorsPerCluster - 8, m_dwBytesPerSector - 512, m_dwNumberOfFreeClusters - 67514170, m_dwTotalNumberOfClusters - 78498047,
2/4 14:12:06.200 d40 Facility ???INFO: VolumeInfo::LoadVolumeInfo: Volume \\?\Volume{8061da9a-8ae1-4ba4-bdbd-c1e6502a52a7}\, m_dwSectorsPerCluster - 8, m_dwBytesPerSector - 512, m_dwNumberOfFreeClusters - 97957264, m_dwTotalNumberOfClusters - 213949951,
2/4 14:12:06.200 d40 Facility ???INFO: VolumeInfo::LoadVolumeInfo: Volume \\?\Volume{5dab38a8-f5c6-45bc-bfe5-5222be319aaf}\, m_dwSectorsPerCluster - 8, m_dwBytesPerSector - 512, m_dwNumberOfFreeClusters - 293761739, m_dwTotalNumberOfClusters - 488332543,
2/4 14:12:06.200 d40 Facility ???INFO: VolumeInfo::LoadVolumeInfo: Volume \\?\Volume{06ca0d76-dfe3-4251-a13e-6cec6d94bf07}\, m_dwSectorsPerCluster - 32, m_dwBytesPerSector - 512, m_dwNumberOfFreeClusters - 3509291, m_dwTotalNumberOfClusters - 28895487,
2/4 14:12:06.200 d40 Facility ???INFO: VolumeInfo::LoadVolumeInfo: Volume \\?\Volume{8d5c035e-2af7-4640-90c1-22c81c87e686}\, m_dwSectorsPerCluster - 32, m_dwBytesPerSector - 512, m_dwNumberOfFreeClusters - 342929, m_dwTotalNumberOfClusters - 1441791,
2/4 14:12:06.200 d40 Facility ???INFO: VolumeInfo::LoadVolumeInfo: Volume \\?\Volume{4ffb4307-63d3-48e5-9ba5-db5b9c9ceb8c}\, m_dwSectorsPerCluster - 8, m_dwBytesPerSector - 512, m_dwNumberOfFreeClusters - 25682, m_dwTotalNumberOfClusters - 115199,
2/4 14:12:57.470 d40 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eLocationTo
2/4 14:13:01.643 d40 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eHYPERVConnectionTo
2/4 14:13:26.121 d40 Facility ???INFO: WrapperHyperV::connect: user: aeroproducts\administrator
2/4 14:13:26.168 d40 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eVMSettings
2/4 14:13:26.184 d40 Facility ???INFO: VMConverter::HyperVConverter::GetDatastoreInfo: user: aeroproducts\administrator
2/4 14:13:38.016 d40 Facility ???INFO: ICPPage::OnWizardNext: SetActivePage - eConverting
2/4 14:13:38.016 195c Facility ???INFO: CPPConverting::Convert: InConvertType: 3, OutConvertType: 8
2/4 14:13:38.016 195c Facility ???INFO: CPPConverting::ConverterVM: VM create param: name - MyPC, datastore - D:\, CPU - 32, coresPerSocket - 1, RAM - 98304, IDE - 2, SCSI - 1, firmware - 1
2/4 14:13:38.063 195c Facility ???INFO: WrapperHyperV::getMinMaxCPU: MaxCPU - 12, MinCPU - 1
2/4 14:13:38.094 195c Facility ???INFO: WrapperHyperV::getMinMaxMemory: MaxRAM - 61422, MinRAM - 1024
2/4 14:13:38.297 195c Facility ???ERROR: WrapperHyperV::create_virtual_machine: DefineSystem returnValue.iVal = 4096
2/4 14:13:39.125 195c Facility ???INFO: WrapperHyperV::waitJob:
instance of Msvm_ConcreteJob
{
Cancellable = FALSE;
Caption = "Defining";
CommunicationStatus = NULL;
DeleteOnCompletion = FALSE;
Description = "Defining Virtual Machine";
DetailedStatus = NULL;
ElapsedTime = "00000000000000.087857:000";
ElementName = "Defining";
ErrorCode = 32773;
ErrorDescription = "The operation failed.";
ErrorSummaryDescription = "The operation failed.";
HealthState = 5;
InstallDate = "16010101000000.000000-000";
InstanceID = "319ECDC0-7357-4BA1-A4F0-C715DFC59C16";
JobRunTimes = 1;
JobState = 10;
JobStatus = "Job is completed with error";
JobType = 1;
LocalOrUtcTime = 2;
Name = "Defining";
Notify = "";
OperatingStatus = NULL;
OperationalStatus = {17, 6};
OtherRecoveryAction = "";
Owner = "AEROPRODUCTS\\Administrator";
PercentComplete = 0;
PrimaryStatus = NULL;
Priority = 0;
RecoveryAction = 2;
RunDay = NULL;
RunDayOfWeek = NULL;
RunMonth = NULL;
RunStartInterval = NULL;
ScheduledStartTime = "20190204211338.000000-000";
StartTime = "20190204211338.000000-000";
Status = "Error";
StatusDescriptions = {"Job is completed", "Job is completed with error"};
TimeBeforeRemoval = "00000000000500.000000:000";
TimeOfLastStateChange = "20190204211338.000000-000";
TimeSubmitted = "20190204211338.000000-000";
UntilTime = NULL;
};
2/4 14:13:39.125 195c Facility ???ERROR: VMConverter::HyperVConverter::CreateVM: create_virtual_machine fail - 0xffffffff
2/4 14:13:39.125 195c Facility ???ERROR: CPPConverting::ConverterVM: Create VM ErrorCode: 32773

Re: 32773 Error Create Virtual Machine

Posted: Wed Feb 06, 2019 9:39 am
by Oleg(staff)
Thank you for the logs.
I have passed information to our R&D team.