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Command line version crashes, GUI works fine

VM image converter (VMDK, VHD, VHDX, IMG, RAW, QCOW and QCOW2)

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Command line version crashes, GUI works fine

Postby adamn » Tue Aug 04, 2015 2:20 pm

GUI version works fine when converting different VHDX and VHD files to VMDK format.
The command line version StarV2Vc.EXE crashes every time for the same files.
This hapens regardless of output format (VMDK_S, VMDK_F, RAW) and input formats (tried VHDX and VHD)
Tried this in Windows Server 2012 R2 Standard and Windows 10 Enterprise x64 - same results.

Some debug information:
1. The event log error is:
Faulting application name: StarV2Vc.exe, version: 8.0.162.0, time stamp: 0x55816961
Faulting module name: StarV2Vc.exe, version: 8.0.162.0, time stamp: 0x55816961
Exception code: 0xc0000005
Fault offset: 0x001178d2
Faulting process id: 0x1148
Faulting application start time: 0x01d0ceade86e041a
Faulting application path: C:\Program Files (x86)\StarWind Software\StarWind V2V Image Converter\StarV2Vc.exe
Faulting module path: C:\Program Files (x86)\StarWind Software\StarWind V2V Image Converter\StarV2Vc.exe
Report Id: 2628de3e-3aa1-11e5-80c2-00151753fd5d
Faulting package full name:
Faulting package-relative application ID:

2. The detailed WER error log file content:
Version=1
EventType=APPCRASH
EventTime=130831635519495134
ReportType=2
Consent=1
ReportIdentifier=2628de3f-3aa1-11e5-80c2-00151753fd5d
IntegratorReportIdentifier=2628de3e-3aa1-11e5-80c2-00151753fd5d
WOW64=1
NsAppName=StarV2Vc.exe
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=StarV2Vc.exe
Sig[1].Name=Application Version
Sig[1].Value=8.0.162.0
Sig[2].Name=Application Timestamp
Sig[2].Value=55816961
Sig[3].Name=Fault Module Name
Sig[3].Value=StarV2Vc.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=8.0.162.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=55816961
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=001178d2
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.272.7
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=5861
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=5861822e1919d7c014bbb064c64908b2
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=a10f
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=a10ff7d2bb2516fdc753f9c34fc3b069
UI[2]=C:\Program Files (x86)\StarWind Software\StarWind V2V Image Converter\StarV2Vc.exe
UI[3]=StarWind V2V Converter has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\StarWind Software\StarWind V2V Image Converter\StarV2Vc.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\apphelp.dll
LoadedModule[5]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[6]=C:\Windows\SYSTEM32\msvcrt.dll
LoadedModule[7]=C:\Windows\SYSTEM32\USER32.dll
LoadedModule[8]=C:\Windows\SYSTEM32\GDI32.dll
LoadedModule[9]=C:\Windows\SYSTEM32\SHELL32.dll
LoadedModule[10]=C:\Windows\SYSTEM32\SHLWAPI.dll
LoadedModule[11]=C:\Windows\SYSTEM32\OLEAUT32.dll
LoadedModule[12]=C:\Windows\SYSTEM32\MPR.dll
LoadedModule[13]=C:\Windows\SYSTEM32\SETUPAPI.dll
LoadedModule[14]=C:\Windows\SYSTEM32\sfc.dll
LoadedModule[15]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[16]=C:\Windows\SYSTEM32\RPCRT4.dll
LoadedModule[17]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[18]=C:\Windows\SYSTEM32\CFGMGR32.dll
LoadedModule[19]=C:\Windows\SYSTEM32\SspiCli.dll
LoadedModule[20]=C:\Windows\SYSTEM32\sfc_os.DLL
LoadedModule[21]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[22]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[23]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[24]=C:\Windows\SYSTEM32\SortWindows61.dll
LoadedModule[25]=C:\Windows\system32\IMM32.DLL
LoadedModule[26]=C:\Windows\SYSTEM32\MSCTF.dll
LoadedModule[27]=C:\Windows\SYSTEM32\MSIMG32.dll
LoadedModule[28]=C:\Windows\SYSTEM32\COMDLG32.dll
LoadedModule[29]=C:\Windows\SYSTEM32\ADVAPI32.dll
LoadedModule[30]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17810_none_a9edf09f013934e0\COMCTL32.dll
LoadedModule[31]=C:\Windows\SYSTEM32\ole32.dll
LoadedModule[32]=C:\Windows\SYSTEM32\OLEACC.dll
LoadedModule[33]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17415_none_dad8722c5bcc2d8f\gdiplus.dll
LoadedModule[34]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[35]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[36]=C:\Windows\SYSTEM32\SHCORE.DLL
LoadedModule[37]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[38]=C:\Windows\system32\uxtheme.dll
LoadedModule[39]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[40]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[41]=C:\Windows\SYSTEM32\virtdisk.dll
LoadedModule[42]=C:\Windows\SYSTEM32\FLTLIB.DLL
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=StarWind V2V Converter
AppPath=C:\Program Files (x86)\StarWind Software\StarWind V2V Image Converter\StarV2Vc.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=7F4C81A3F6FA50304712778CC7FFC53D
adamn
 
Posts: 1
Joined: Tue Aug 04, 2015 2:13 pm

Re: Command line version crashes, GUI works fine

Postby Oles (staff) » Tue Aug 11, 2015 4:00 pm

Hello!

Please accept my sincere apologies for a such delayed response.
Right now our R&D guys are investigating your issue. I will provide you with an update ASAP.
User avatar
Oles (staff)
Staff
 
Posts: 91
Joined: Fri Mar 20, 2015 10:58 am


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