V2v converter crashes

gregor1000 · Mon Jun 01, 2026 12:49 pm

Hi,
I'm using version 9.0.1.757.
During conversion vm from esx the process suddenly stops/crashes.
in log I see
55c4 Facility ???INFO: VMConverter::ESXIConverter::Connection::<lambda_....................>::operator (): Timeout ESX connection. Performing updates.

Mon Jun 01, 2026 12:56 pm

Welcome to StarWind Forum.
Does the software crash, or does conversion stop alone?
Also, does conversion stop at the beginning, or does it stop somewhere in the middle?

gregor1000 · Mon Jun 01, 2026 1:18 pm

Hi,
there are some vms where the conversion stops in the middle of the process.
I run it a few times and noticed that it stopped after some time.
Some machines were migrated successfully but there are a lot where we are having the issue.

Mon Jun 01, 2026 2:09 pm

The issue relates to ESXi locking the connection because the conversion is taking a while. It does not relate to the V2V converter but represents a response of ESXi to idle connections.
Review ESXi logs and set a higher timeout. Check this out https://techdocs.broadcom.com/us/en/vmw ... lient.html or https://techdocs.broadcom.com/us/en/vmw ... lient.html.