Hi, We encountered the problem again. Using the version 15020. 10:49 AM 8/9 4:05:23.009532 10c0 Srv: StarWindService::dorun: Waiting for 5 seconds for clean up to complete (8 refs)... 8/9 4:05:24.869930 2478 HA: HAPartneriScsiChannel::permanentconnectionpollingthread: Waiting 6 sec before retry send...

Hi,

We sent them to support@starwind.com.

Sincerely,

Hi,

Did you get the logs?

Sincerely,

Hi, Just sent the logs.Problem happened yesterday around 3pm43. There is no minidump because windows didn't crash since we successfully killed the starwind process and OS has been able to complete a reboot normally after. Important thing we had a full sync started after the reboot (but i think that'...

Hi all, We had a strange issue on cluster 2 nodes Windows. Everything was synched but when we tried to restart one node, the starwind service couldn't be stopped. So we had to kill the process manually. Here what we find in the log repeatly: 9/8 16:01:53.446587 1328 HA: HAPartneriScsiChannel::perman...

Hi,

I applied your recommandations and since no more problem!

Thanks again!

Hi,

We already checked the storage and all SSDs , HDDs , Controller Raid, are OK .

Backups are scheduled at night but Starwind VMS are not concerned by that.

We collect the logs and send everything.

I precise we are using the last version of starwind (Version 8 build 14033)

Thanks again.

Hi, So we have a vsan vsphere with 2 nodes. 3 volumes are configured. Since 2 days we an issue with one volume only and one vm starwind. The volume becomes unreachable and one vm starwind can't be reach throught the console management. To correct it , we have to restart manually the starwind VSA on ...

Alright my bad!

Clearly we misread the recommandations.

Thank you again!

Since i was following this recommandation i don't clearly understand https://knowledgebase.starwindsoftware.com/guidance/recommended-raid-settings-for-hdd-and-ssd-disks/ Recommended settings for hardware RAID arrays based on HDD: RAID type: RAID 10 Disk cache policy: Default (disabled by default) Wr...

Hi, We have this configuration: 2 HPE DL385Gen10 Raid Controler: HPE RAID Smart Array P408i-a SR Gen10 10 HDD 1.2To SAS 10k => RAID 5 (not the best option we know) 1 SSD 1.7 To => RDM for cache L2 1 SSD 1.7 To => RDM for cache L2 We noticed we have a very poor performance if we disable the cache on ...

Hi,

I sent everything to support starwind. You should received an email with a link.

Thx

Hi,

I noticed i had 2 times the same problem. Service Starwind stopped because of lack of RAM.

What should i do?

My vms have already 32GB of RAM

Thanks

ok got it (RTFD)

1To for 6.5 RAM.... That was the trick. I added RAM on the VM and it works perfectly.

I don't get why we could loose any data. If it's a cluster with 2 nodes and a HA device with same parameters L1 and L2 cache (WT).

Hi,

Same problem there. Trying to add cache L2 of 1.5TB and crashes. over 600GB it fails...