Oleg(staff) wrote:Could you please provide us with the full list of .spspx files and their actual sizes from this node?

I sent with private message.

Oleg(staff) wrote:Thank you!

Is there further instructions should I do? or just wait?

Oleg(staff) wrote:Thank you for your message.
Could you please also log a support case using this form?

Okay, I'll do that now

Sure, I can.

Should I upload .spsp file here? or send somewhere (like email?)

Yes, I had tried them, but it didn't work.

Our engineer says, It looks like the .spsp file is broken.

Is there other method that I can try?

Hello, Before start writing, sorry for bad English because I'm Korean. I am having a trouble with mounting volume. This problem started after bluescreen(BSOD) when mounting volume. The error code is 13. I think just my .spsp file is broken (not .spspx data, just .spsp), because I can get plain text ...