Bogdan (Staff) wrote:Community update:

Looks like this case requires escalation.

Therefore, jward could you please create new ticket through the web form on our website?

My colleges working on American shift would be glad to assist you then!

Done - thanks

Hello jward, I am an engineer who is responsible for this case. Could you please clarify if you encountered that issue between 30th January to 4th February? Here is the short excerpt of the processing logs results: 30/01 11:50 AM - Service has stopped by system request (due to shutdown or manual st...

Tarass (Staff) wrote:You can upload zip to dropbox.com or mega.co.nz and email us a link to download. It's OK.

Tarass. I just PM'd you with a public link to my logs.

Thanks. I appreciate your patience as I'm a first time poster here and wasn't aware of the "CollectLogs.bat" tool.

I tried to upload them but got an error indicating the max allowed size is 256KiB. My output zip file from the CollectLogs.bat tool is 30.5MB.

I'd be happy to produce logs. Are we talking Windows Event logs or logs from the Starwind application itself?

Greetings, We have a Starwind deployment across 2 physical Hyper-V 2012 R2 servers using iSCSI 10Gb direct links (x2). In this deployment we have 4 CSV targets, not including the quorum. We are running a registered version of Starwind, version 6.0.6339. 2-3 days ago, the Starwind iSCSI SAN service o...