Search found 28 matches

by Blue407
Mon Apr 06, 2015 9:34 am
Forum: StarWind Tape Redirector
Topic: Tape Redirector and Backup Exec issue: tape goes offline
Replies: 6
Views: 29934

Re: Tape Redirector and Backup Exec issue: tape goes offline

Anatoly (staff) wrote:Ecactly
But backup exec isn't installed on that machine, so the library won't be installed.
Don't you mean to do this on the VM that backup exec is installed on?
by Blue407
Thu Apr 02, 2015 3:08 pm
Forum: StarWind Tape Redirector
Topic: Tape Redirector and Backup Exec issue: tape goes offline
Replies: 6
Views: 29934

Re: Tape Redirector and Backup Exec issue: tape goes offline

To be clear, we need to do this on the host machine, the one with the tape drive physically connected?
by Blue407
Fri Jan 30, 2015 12:57 pm
Forum: StarWind Tape Redirector
Topic: TapeRedirector - Drive offline in BackupExec
Replies: 50
Views: 82517

Re: TapeRedirector - Drive offline in BackupExec

Apologies, I had not seen that.

I will try it and let you know :)
by Blue407
Wed Jan 28, 2015 4:54 pm
Forum: StarWind Tape Redirector
Topic: TapeRedirector - Drive offline in BackupExec
Replies: 50
Views: 82517

Re: TapeRedirector - Drive offline in BackupExec

Anything further guys?

Powershell or something I can schedule?
by Blue407
Thu Dec 11, 2014 12:12 pm
Forum: StarWind Tape Redirector
Topic: TapeRedirector - Drive offline in BackupExec
Replies: 50
Views: 82517

Re: TapeRedirector - Drive offline in BackupExec

Any further progress? I thought somebody was going to look at a script we could run automatically?

Thanks :)
by Blue407
Mon Nov 03, 2014 4:37 pm
Forum: StarWind Tape Redirector
Topic: TapeRedirector - Drive offline in BackupExec
Replies: 50
Views: 82517

Re: TapeRedirector - Drive offline in BackupExec

I doubt it is the same cause/problem, the BE issue only occurs after a tape change. Its like BE does not realise the tape has changed and the next time it tries to talk to the drive it goes offline.
by Blue407
Thu Oct 30, 2014 5:15 pm
Forum: StarWind Tape Redirector
Topic: TapeRedirector - Drive offline in BackupExec
Replies: 50
Views: 82517

Re: TapeRedirector - Drive offline in BackupExec

Hi We all need a reliable workaround, one we can automate. Its a pain having to remember to manually inventory the tape after changing it and then bring the drive online. As I said, my testing showed that this problem did not occur when BE is installed on the host server, only when running in hyper-...
by Blue407
Thu Oct 30, 2014 5:08 pm
Forum: StarWind Tape Redirector
Topic: TapeRedirector - Drive offline in BackupExec
Replies: 50
Views: 82517

Re: TapeRedirector - Drive offline in BackupExec

Any further updates on this, its been a while now...
Thx :)
by Blue407
Fri Sep 05, 2014 7:55 am
Forum: StarWind Tape Redirector
Topic: TapeRedirector - Drive offline in BackupExec
Replies: 50
Views: 82517

Re: TapeRedirector - Drive offline in BackupExec

I've emailed the log files through, if you need anything else please let me know.
by Blue407
Wed Sep 03, 2014 8:31 am
Forum: StarWind Tape Redirector
Topic: TapeRedirector - Drive offline in BackupExec
Replies: 50
Views: 82517

Re: TapeRedirector - Drive offline in BackupExec

Hi I've downloaded and installed this software, what do you want me to test exactly? It has options of testing almost everything, as we know already BackupExec goes offline when I change the tape. How do you want me to simulate/test this with this software? (I have the graphical user interface versi...
by Blue407
Fri Aug 29, 2014 4:27 pm
Forum: StarWind Tape Redirector
Topic: TapeRedirector - Drive offline in BackupExec
Replies: 50
Views: 82517

Re: TapeRedirector - Drive offline in BackupExec

Hi While you are talking to the developers, it would be really helpful for testing purposes to have a small piece of software than can be run on a VM that writes random data or all 1's or zeros throug to the tape on the host. For testing purposes plus also to give performance statistics to show the ...
by Blue407
Wed Aug 27, 2014 9:25 am
Forum: StarWind Tape Redirector
Topic: TapeRedirector - Drive offline in BackupExec
Replies: 50
Views: 82517

Re: TapeRedirector - Drive offline in BackupExec

Hi Guys

Any updates for me? I would like to start making some progress on this problem :)

Thx
by Blue407
Tue Aug 26, 2014 6:57 am
Forum: StarWind Tape Redirector
Topic: TapeRedirector - Drive offline in BackupExec
Replies: 50
Views: 82517

Re: TapeRedirector - Drive offline in BackupExec

1) Sure try installing BE on host to see will it make any difference. Please do and tell us did it work or not. 2) Sure we'll be happy to help. So with your contribution (time, allowed remote sessions and bugging Symantec support) we do have great chances to fix this onc and forever for everybody. ...
by Blue407
Fri Aug 15, 2014 1:18 pm
Forum: StarWind Tape Redirector
Topic: TapeRedirector - Drive offline in BackupExec
Replies: 50
Views: 82517

Re: TapeRedirector - Drive offline in BackupExec

Hi Is there any way I can test and prove this? What if I install the BackupExec s/w on the host server and it works ok? I do have a support contract with Symantec, however I don't imagine using TapeRedirector is going to be a supported solution that they will help me with. They will just say the pro...