Hi Anatoly,

I've now emailed the logs over to support@ and been issued with case ID #00007690.

Thanks for your help

Hi Anatoly,

I’ve now installed and configured the software but unfortunately we are still experiencing the same issue, we can write to the tape but not inventory or catalogue, the job stays at a ‘queued’ status.

Hi,

We've not done the upgrade yet as the installation seems to be the installation for iSCSI SAN and not tape redirector. Also what do we need to do about a licence can we use the old one?

Thanks,
Ryan

We are also experiencing this problem.

The backup software can blindly write to the tape. We can write to tapes but not inventory, calologue or restore from a tape.