Search found 6 matches

by davidr
Sat Apr 16, 2011 10:10 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: I am DOWN, please help
Replies: 2
Views: 3487

Re: I am DOWN, please help

We are back up after a phone call with their tech!!!

When you are down it is good to get support and StarWind was there for me so I am very happy with the support! Thank you for helping me!
by davidr
Sat Apr 16, 2011 8:58 pm
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: I am DOWN, please help
Replies: 2
Views: 3487

I am DOWN, please help

We had 2 servers in a HA and this last thursday we had to take one of the servers down for a hardware issue. Today a tech turned off our live server by mistake. I booted it back up but our vmware see's the starwind served disks as blank. All of my images are down- please help! I can access my starwi...
by davidr
Sun Nov 21, 2010 12:31 am
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: How do I do a full sync in the right direction?
Replies: 1
Views: 2885

How do I do a full sync in the right direction?

I had to take down one of my servers in an HA environment for 3-5 minutes... When I brought the second server back up, 2 out of my 3 targets I was able to do a fast sync... It looks like I can do a full sync on the last target, but what is the procedure so that I am definitely syncing the "good...
by davidr
Sun Sep 26, 2010 8:28 am
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: 24x7 emergency support- I'M DOWN
Replies: 3
Views: 4642

Re: 24x7 emergency support- I'M DOWN

The overseas branch is helping me- and I am greatfull!

The error was mine- not the Starwind software, so this downtime is my mistake :(

I have support though and the guys are very friendly!

Now I am waiting for a full sync and hopefully my issue is fixed!

Again- thank you!
by davidr
Sun Sep 26, 2010 3:31 am
Forum: StarWind Virtual SAN (VSAN) [+Free], HCI Appliance (HCA), Virtual HCI Appliance (VHCA) [+Free], StarWind x Proxmox VE SAN Integration Services
Topic: 24x7 emergency support- I'M DOWN
Replies: 3
Views: 4642

24x7 emergency support- I'M DOWN

Bob Boule was the emergency contact info that I was given when I first became a customer. We are 24x7 and my first question was about emergency support. Well, my entire company is down- my starwind HA has an issue and I can't contact anyone. Bob's cell phone appears to not be monitored anymore and I...