Hi,
I have installed v8 on a UCS C-Series Server with 9271-8i controller running Windows Server 2012 R2 with 48GB of RAM.
Single RAID-6 Volume with 16 1-TB drives, 64KB strip size, write through with battery backup.
Installed and have been running for a couple of weeks without any issues. Getting very good performance with two 10G dual-port nics access from vSphere 5.1 and 5.5 servers with Round-Robin enabled.
However today I was playing around with "Access policy" and made some changes to look at the interface and such, but did not save any thing cancelled out of the interface. The console hung for a few minutes and then it got disconnected from the local server. I restarted the starwind service and it successfully loaded 2 out of 3 volumes. the two volumes that worked had 8G memory cache, the one that failed had max (about 24GB+) memory cache. All of them were 1TB volumes. I enabled debugging logs and and after about 10mins the service crashed again with the following message in the logs "c20 dbug: The program encountered a serious error and may be closed. Crash dump will be created. Please save the log file and the crash dump and report the problem to
support@starwindsoftware.com"
Is this something the team has seen before? if not let me know what additional information you need to further troubleshoot this issue. I have attached the logs from the machine. I have a couple of MMAP files, not sure if these are the dump files the error message was talking about. Let me know. thanks.
Next Step: Am going to try to reboot the machine and see how it goes. will update the thread once I have more information.
Jay