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Installation error (when applying license)
Posted: Sun Mar 08, 2015 11:22 pm
by mshelley7
Hi all,
I am having problems when installing Starwind Virtual SAN as when I apply the key during the installation I get the following error:
"Error reading license information from registry. License key information not found in the registry."
OS is Windows 2012 R2.
Key is the free 2 node license.
Does anyone have any ideas?
Cheers,
Matt
Re: Installation error (when applying license)
Posted: Tue Mar 10, 2015 5:11 pm
by Max (staff)
Hello Matt,
Could you please let me know what is the extension of the license key you have?
Is it *.swk or *.swk- ?
Re: Installation error (when applying license)
Posted: Thu Mar 12, 2015 6:03 am
by mshelley7
Hi Max,
The license file is a *.swk file.
Regards,
Matt
Re: Installation error (when applying license)
Posted: Thu Mar 12, 2015 4:24 pm
by Anatoly (staff)
What StarWind build do you have?
I am asking that because, old licence keys can be applied on any SW build, but new keys cannot be applied on old SW builds.
Re: Installation error (when applying license)
Posted: Tue Mar 08, 2022 8:40 am
by videoadict
Hi,
I've downloaded just now, Starwind VSAN (version 8 ) and asked for a free licence that I received also by email, although while activating I get the information: "License Information not found in the windows registry".
Care to help please?
Thanks.
Re: Installation error (when applying license)
Posted: Tue Mar 08, 2022 9:23 am
by yaroslav (staff)
Hi,
Please log a call with us by sending an email to
support@starwind.com. Use this thread and 658143 as your references.