StarWind Software

Hello colleagues,
I have problem with migration one server vSphere 7.0 to Hyper-V .
I migrated 20 Servers without any problem, but with one server there was a problem.
System-> Microsoft Windows Server 2016 one disk on 2Tb converting to VM Gen 1.
After successful conversion, I got the following message:
Attach Disk to virtual machine...
ErrorCode 32768
Conversion failed.
The VM is created but no virtual disk, the disk only has a capacity of 980 GB.
I have tried 3 times and have the same problem.
Please help me with this problem.

log:
4/27 17:22:12.781 2c94 Facility ???INFO: WrapperHyperV::connect: Host - \\------\root\virtualization\v2
4/27 17:22:14.158 2c94 Facility ???INFO: WrapperHyperV::init_version: HyperV version: 10.0.20348
4/27 17:22:14.230 2c94 Facility ???WARNING: WrapperESXI::disconnect: m_proxy->Logout fail - 12
4/27 17:22:14.230 2c94 Facility ???ERROR: getErrorFromSOAP: soap_sprint_fault - SOAP 1.1 fault "":ServerFaultCode [no subcode]
"The session is not authenticated."
Detail:
4/27 17:22:14.288 2c94 Facility ???INFO: WrapperESXI::connect: m_url - https://-.-.-.-/sdk
4/27 17:22:14.319 2c94 Facility ???INFO: WrapperESXI::connect: fullName - , key - 52472133-2688-dd40-1772-f99766a1fe6c
4/27 17:22:14.758 2c94 Facility ???INFO: VMConverter::HyperVConverter::AddVirtualDisk: add_disk_synthetic __pathVirtualSystem - \\---------\root\virtualization\v2:Msvm_VirtualSystemSettingData.InstanceID="Microsoft:C93506CA-C64C-42EB-909C-E4D4C637E69A", controller - \\--------\root\virtualization\v2:Msvm_ResourceAllocationSettingData.InstanceID="Microsoft:C93506CA-C64C-42EB-909C-E4D4C637E69A\\83F8638B-8DCA-4152-9EDA-2CA8B33039B4\\0", numLoc - 0
4/27 17:22:14.830 2c94 Facility ???INFO: VMConverter::HyperVConverter::AddVirtualDisk: add_disk_synthetic 1 \\--------\root\virtualization\v2:Msvm_ResourceAllocationSettingData.InstanceID="Microsoft:C93506CA-C64C-42EB-909C-E4D4C637E69A\\83F8638B-8DCA-4152-9EDA-2CA8B33039B4\\0\\0\\D"
4/27 17:22:15.053 2c94 Facility ???ERROR: WrapperHyperV::add_disk_virtual: AddResourceSettings returnValue.iVal = 4096
4/27 17:22:16.072 2c94 Facility ???
INFO: WrapperHyperV::waitJob:
instance of Msvm_ConcreteJob
{
Cancellable = FALSE;
Caption = "Adding Resource";
CommunicationStatus = NULL;
DeleteOnCompletion = FALSE;
Description = "Adding Resource";
DetailedStatus = NULL;
ElapsedTime = "00000000000000.167121:000";
ElementName = "Adding Resource";
ErrorCode = 32768;
ErrorDescription = "'-----' failed to add device 'Virtual Hard Disk'. (Virtual machine ID C93506CA-C64C-42EB-909C-E4D4C637E69A)\n\nFailed to open attachment 'C:\\ClusterStorage\\----\\-----\\Virtual Hard Disks\\Server-000001.vhd'. Error: 'The file or directory is corrupted and unreadable.'.\n\n'WEZAP10': Cannot get information for attachment 'C:\\ClusterStorage\\-----\\-----\\Virtual Hard Disks\\Server-000001.vhd'. (Virtual machine ID C93506CA-C64C-42EB-909C-E4D4C637E69A)\n\nFailed to open attachment 'C:\\ClusterStorage\\------\\-----\\Virtual Hard Disks\\Server-000001.vhd'. Error: 'The file or directory is corrupted and unreadable.'.";
ErrorSummaryDescription = "Failed to add device 'Virtual Hard Disk'.\n\nFailed to open attachment 'C:\\ClusterStorage\\wezap10\\WEZAP10\\Virtual Hard Disks\\Server-000001.vhd'. Error: 'The file or directory is corrupted and unreadable.'.\n\nCannot get information for attachment 'C:\\ClusterStorage\\------\\-----\\Virtual Hard Disks\\Server-000001.vhd'.\n\nFailed to open attachment 'C:\\ClusterStorage\\------\\-----\\Virtual Hard Disks\\Server-000001.vhd'. Error: 'The file or directory is corrupted and unreadable.'.";
HealthState = 5;
InstallDate = "16010101000000.000000-000";
InstanceID = "467959D4-9778-4394-99F3-6E04359C206A";
JobRunTimes = 1;
JobState = 10;
JobStatus = "Job is completed with error";
JobType = 30;
LocalOrUtcTime = 2;
Name = "Adding Resource";
Notify = "";
OperatingStatus = NULL;
OperationalStatus = {17, 6};
OtherRecoveryAction = "";
Owner = "-------";
PercentComplete = 0;
PrimaryStatus = NULL;
Priority = 0;
RecoveryAction = 2;
RunDay = NULL;
RunDayOfWeek = N
<overflow>
yperV::waitJob:
instance of Msvm_ConcreteJob
{
Cancellable = FALSE;
Caption = "Adding Resource";
CommunicationStatus = NULL;
DeleteOnCompletion = FALSE;
Description = "Adding Resource";
DetailedStatus = NULL;
ElapsedTime = "00000000000000.167121:000";
ElementName = "Adding Resource";
ErrorCode = 32768;
ErrorDescription = "'-------' failed to add device 'Virtual Hard Disk'. (Virtual machine ID C93506CA-C64C-42EB-909C-E4D4C637E69A)\n\nFailed to open attachment 'C:\\ClusterStorage\\------\\-----\\Virtual Hard Disks\\Server-000001.vhd'. Error: 'The file or directory is corrupted and unreadable.'.\n\n'WEZAP10': Cannot get information for attachment 'C:\\ClusterStorage\\------\\-----\\Virtual Hard Disks\\Server-000001.vhd'. (Virtual machine ID C93506CA-C64C-42EB-909C-E4D4C637E69A)\n\nFailed to open attachment 'C:\\ClusterStorage\\------\\-----\\Virtual Hard Disks\\Server-000001.vhd'. Error: 'The file or directory is corrupted and unreadable.'.";
ErrorSummaryDescription = "Failed to add device 'Virtual Hard Disk'.\n\nFailed to open attachment 'C:\\ClusterStorage\\------\\-----\\Virtual Hard Disks\\Server-000001.vhd'. Error: 'The file or directory is corrupted and unreadable.'.\n\nCannot get information for attachment 'C:\\ClusterStorage\\------\\-----\\Virtual Hard Disks\\Server-000001.vhd'.\n\nFailed to open attachment 'C:\\ClusterStorage\\------\\-----\\Virtual Hard Disks\\Server-000001.vhd'. Error: 'The file or directory is corrupted and unreadable.'.";
HealthState = 5;
InstallDate = "16010101000000.000000-000";
InstanceID = "467959D4-9778-4394-99F3-6E04359C206A";
JobRunTimes = 1;
JobState = 10;
JobStatus = "Job is completed with error";
JobType = 30;
LocalOrUtcTime = 2;
Name = "Adding Resource";
Notify = "";
OperatingStatus = NULL;
OperationalStatus = {17, 6};
OtherRecoveryAction = "";
Owner = "--------";
PercentComplete = 0;
PrimaryStatus = NULL;
Priority = 0;
RecoveryAction = 2;
RunDay = NULL;
RunDayOfWeek = N4/27 17:22:16.072 2c94 Facility ???INFO: WrapperHyperV::waitJob: JobState 10
4/27 17:22:16.072 2c94 Facility ???INFO: VMConverter::HyperVConverter::AddVirtualDisk: add_disk_virtual path
C:\\ClusterStorage\\------\\-----\\Virtual Hard Disks\\Server-000001.vhd 0
4/27 17:22:16.072 2c94 Facility ???ERROR: CPPConverting::ConverterHyperV: Error attach ErrorCode: 32768
4/27 17:22:16.072 2c94 Facility ???INFO: WrapperESXI::connect: m_url - https://-.-.-.-0/sdk
4/27 17:22:16.103 2c94 Facility ???INFO: WrapperESXI::connect: fullName - , key - 52f2f229-de77-ac01-d062-ce52dc879583
4/27 17:22:16.103 2c94 Facility ???ERROR: CPPConverting::Convert: FAILED
4/27 21:27:06.281 366c Facility ???WARNING: WrapperESXI::disconnect: m_proxy->Logout fail - 12
4/27 21:27:06.281 366c Facility ???ERROR: getErrorFromSOAP: soap_sprint_fault - SOAP 1.1 fault "":ServerFaultCode [no subcode]
"The session is not authenticated."
Detail:

Try merging the snapshots for that VM and restart the V2V converter as an administrator. It ran into an authentication issue.

Thank you for antwortet!
was started convertor always with Admin rights.
Snapshot i needed for safety return when migration don`t successful.
I did it always before start migration and don`t have any problem with another machines.
Can be problem with disk: they have 2TB capacity and version VM Gen 1?

Hi,

Generation is being picked automatically. As a workaround, you can convert individual disks for that VM and recreate that VM.

Hi
Thank you for information.

You are always welcome. Let me know how it goes!