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Problem with Azure connection
Posted: Wed Mar 08, 2023 10:12 am
by ps-kreussler
Hi there,
I have a problem with the StarWind V2V Converter.
I get no access to our Azure account.
I click on "Get Subscriptions" but nothing happens.
If I change any of the IDs or secret there is a error message shown, but with everything entered correctly, just nothing happens..
See the attached screenshot.
![StarWind-V2V-Converter-Azure-Problem_2023-03-08.png](./download/file.php?id=1864&sid=89c7904c12731ffe78ea8ee7c3ec8e9f)
- StarWind-V2V-Converter-Azure-Problem_2023-03-08.png (22.07 KiB) Viewed 7142 times
I set up everything yesterday and it did not work, I wait for today, but still nothing happens.
Could you please assist?
Kind regards from Germany,
Patrick
Re: Problem with Azure connection
Posted: Wed Mar 08, 2023 11:44 am
by yaroslav (staff)
Please make sure to set up the Azure account as described here
https://www.starwindsoftware.com/v2v-he ... Azure.html.
Re: Problem with Azure connection
Posted: Wed Mar 08, 2023 12:54 pm
by ps-kreussler
Hi yaroslav,
It is.
I want to convert an Azure virtual machine to on-prem VMware vSphere 7.
The resource group is there, the virtual machines are there.
Subscription pay-as-you-go is there.
Shouldn't there be at least an error message what's missing or wrong?
Re: Problem with Azure connection
Posted: Wed Mar 08, 2023 6:08 pm
by yaroslav (staff)
Normally it outputs the error if there is anything wrong.
Can you please reach out to the support? Please use this thread and 881327 as your references.
Re: Problem with Azure connection
Posted: Wed May 10, 2023 5:01 pm
by Crown2019
yaroslav (staff) wrote:Normally it outputs the error if there is anything wrong.
Can you please reach out to the support? Please use this thread and 881327 as your references.
hello
I am also having the same issue, no errors, really strange.
Re: Problem with Azure connection
Posted: Thu May 11, 2023 3:58 pm
by yaroslav (staff)
Please try it on a different machine.
Re: Problem with Azure connection
Posted: Fri May 12, 2023 9:22 am
by ps-kreussler
I think it is a problem with the manual and connection.
The problem is still here on my site, but a solution is in the works from an StarWinds support staff.
Re: Problem with Azure connection
Posted: Fri May 12, 2023 3:20 pm
by yaroslav (staff)
The strange thing is that old credentials (they were always working for me, to be honest) were working on Windows 11 PC to convert a local VM to Azure.
Re: Problem with Azure connection
Posted: Tue May 16, 2023 8:41 pm
by yaroslav (staff)
Found it. The issue relates to subscriptions. Make sure you are using Pay-As-You-Go (i.e., something that is not Free).
In other words, this seems to be something on Azure side.
Re: Problem with Azure connection
Posted: Wed Jul 12, 2023 6:06 pm
by mk1355
Any update on this? I am facing the same issue.
Thanks,
Re: Problem with Azure connection
Posted: Thu Jul 13, 2023 7:12 am
by yaroslav (staff)
Microsoft changed something in the way Azure subscription is read. We are trying to come up with a workaround.
Re: Problem with Azure connection
Posted: Tue Aug 15, 2023 12:37 pm
by doriold
Any update on this?
I am getting no response from the "Get Subscriptions" as well
I went through the setup process for the application, and have the IDs and secret correct.
This is my first time trying StarWind. I'm using version 9.0.1.268
Re: Problem with Azure connection
Posted: Tue Aug 15, 2023 3:27 pm
by yaroslav (staff)
The issue is on Azure's side, not the StarWind V2V converter.
1. Go to subscriptions.
![1](./download/file.php?id=1899&sid=89c7904c12731ffe78ea8ee7c3ec8e9f)
- 1
- 1.png (23.2 KiB) Viewed 6472 times
2. Create a new subscription, storage account, and resource group.
![2](./download/file.php?id=1900&sid=89c7904c12731ffe78ea8ee7c3ec8e9f)
- 2
- 2.png (32.13 KiB) Viewed 6472 times
3. Press Add role assignment.
![3](./download/file.php?id=1901&sid=89c7904c12731ffe78ea8ee7c3ec8e9f)
- 3
- 3.png (25.97 KiB) Viewed 6472 times
4. Type Reader.
![4](./download/file.php?id=1902&sid=89c7904c12731ffe78ea8ee7c3ec8e9f)
- 4
- 4.png (46.69 KiB) Viewed 6472 times
5. Add V2V as the member.
![5.png](./download/file.php?id=1903&sid=89c7904c12731ffe78ea8ee7c3ec8e9f)
- 5.png (33.18 KiB) Viewed 6472 times
Re: Problem with Azure connection
Posted: Tue Aug 15, 2023 5:46 pm
by doriold
"Add V2V as member"
Do you mean add the account I am using in Azure as a member of Readers for the subscription?
That didn't work.
I logged out and back in to Azure from the machine I am using.
I am an owner of the subscription.
And I am a member of a group that has been assigned Reader role - inherited
And just to be sure, I added myself explicitly to the subscription with role of Reader.
Re: Problem with Azure connection
Posted: Wed Aug 16, 2023 12:05 pm
by yaroslav (staff)
Can you try restart the converter and run the conversion again?